FAQ

Home / FAQ

Frequently Asked Questions

Have Questions?

We offer a wide range of cleaning services, including standard cleaning (dusting, vacuuming, sweeping, mopping, kitchen and bathroom cleaning), deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialized services such as carpet shampooing, window cleaning, and upholstery cleaning.
Standard cleaning covers routine tasks like dusting, vacuuming, sweeping, mopping, and surface cleaning in the kitchen and bathroom. Deep cleaning is more thorough and includes cleaning areas that are often overlooked, such as baseboards, inside appliances (oven and fridge), windows, blinds, and grout.
Pricing varies based on the size of your home, the type of cleaning service you choose, and any specific requests. We offer free quotes after assessing your home’s needs. Contact us for an estimate.
It’s up to you! Many of our customers provide access to their home while they’re at work or running errands. If you’re not home, we’ll arrange a secure way to enter. You can also choose to be present during the cleaning.
Yes, we bring our own high-quality cleaning supplies and equipment. If you prefer that we use your products (e.g., eco-friendly or specific brands), just let us know.
Yes, all of our cleaners are fully insured, bonded, and undergo thorough background checks to ensure your home and belongings are safe.
To maximize the efficiency of your cleaning, we recommend picking up any personal items, clothing, or clutter beforehand. This allows our team to focus on cleaning and ensures we don’t accidentally misplace anything.
Yes, we provide green cleaning options using environmentally friendly, non-toxic cleaning products. Just let us know if you’d like us to use these products in your home.
Yes, we use cleaning products that are safe for both children and pets. If you have specific concerns or prefer eco-friendly or non-toxic products, we can accommodate your request.